At CottonTail Hosting Service Is King.

When you are thinking tech support, you are thinking about how you can stay online with your services. Most everyone that offers hosting can keep you online, however the true measure and value of a host is its tech support. If for any reason you should have a problem day or night please feel free to call on us. There are two ways with which you can do this: first, contact us online through our "LIVE SUPPORT" client, this is the easiest way to solve your problem online. If for some reason we are busy with other customers and are unable to respond to you this way than contact us at support@cottontailhosting.com or use our online contact form. We will respond as soon as possible.
Remember, be prepared, always include your Account Domain Name, Account User Name and Account Password when you contact us by e-mail. This will greatly enhance your e-mail support contact experience. If we have to verify your identity (which is proper protocol from time to time) it is always a good idea to have your last hosting invoice number, your last pay-pal invoice number or the last four digits of your credit card used to pay for your hosting services online.